Refund policy

Return & Refund Policy – Auntie Essentials
Because our items are made to order, we do not accept returns or exchanges for change of mind, sizing issues, or color preference.
Please review product descriptions and size charts carefully before placing an order.

Damaged or Incorrect Items
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Include:
Your order number
Clear photos showing the issue
Email: evansjanet950@gmail.com

If approved, we will offer a replacement or refund at no additional cost.

Refunds
Approved refunds are issued to the original payment method.
Processing times may vary depending on your bank or payment provider.

Final Sale
All made-to-order items are considered final sale, except in cases of damage or defect.

Questions
If you have any questions or concerns, please contact us at:
evansjanet950@gmail.com.